Larry Blumenstyk

Larry Blumenstyk is a proven customer care and sales operations executive who has a history of successfully navigating people and organizations through change to achieve significant improvements in customer experience, sales and operational efficiency. He has significant expertise in leading contact center/call center strategy, and his success has been realized in many industries including property and casualty insurance, financial services, healthcare, telecommunications, energy and retail. It is his keen understanding of corporate vision, passionate curiosity, desire to take ownership of challenges, strong sense of team loyalty, appetite to take calculated risks, and pride in developing leaders that has made him so effective.He is known for simplifying the complex and managing what really matters. With more than 25 years’ experience, Larry is acutely aware of how leadership and the consultative function facilitate strategic objectives and add value to the brand and business initiatives. By passionately serving the voice of the customer (VOC), voice of the employee (VOE), and voice of the business (VOB), he applies his expertise in strategic planning, problem solving, turnaround management, and innovative process improvement, to provide comprehensive solutions that ultimately exceed expectations in a cost effective manner.Larry has a unique ability to build high performing, high morale organizations. He has achieved extraordinary results by leading a unified vision across all levels, championing change, developing and empowering people and working across organizational boundaries to establish lean, winning teams and cultures. His passion is rooted in leadership development, employee engagement, team building, performance optimization, process excellence, and client/customer satisfaction. He is an inspirational coach and mentor driven to be better today than yesterday.

Education, literature, sports, politics, nature, travelling, cuisine.